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Terms and Conditions

To register your child at the nursery a non refundable fee of £50 is required to secure a booking. This does not guarantee that a place will be available. The registration fee will be returned if the nursery cannot offer the place on the schedule and date required.  

 

 

 

 

 

Minimum Booking

The minimum number of sessions your child can be booked into the Nursery for is 3 sessions per week. One session equals either a morning or afternoon half day session. Please note that half day sessions are only offered in our Rainbows and Pre-School group, therefore the minimum number of days for children in our Raindrop and Toddler groups is 2 days.

 

 

 

 

 

 

 

 

 

Registration

Nursery Fees and Charges

The nursery year runs from the beginning of September to the end of August. The nursery closes for one week at Christmas and all other Bank Holidays.

Nursery fees are calculated from actual booked attendance, based on the fee structure for the Nursery.

The fees payable by the parent/guardian are calculated by taking the child’s weekly attendance fee, multiplying the same by 50, being the number of chargeable weeks per annum, and dividing by 12 to give a monthly payment which is payable monthly in advance, on the seventh day of each month (the due date) by either Direct Debit to a PayMyChildcare account or voucher.

Additional sessions purchased, over and above normal booked sessions, will be charged monthly in addition to the equal monthly amounts. Unused booked sessions are not refundable.

No refund will be given in the event of the Child’s absence due to illness, holiday or for any other reason. This is because the Nursery has to reserve a place for the child with appropriate staffing in advance. Any extended absence through sickness will be charged at the discretion of the Nursery Owner.

 

 

 

 

 

 

 

 

 

Payment of Childcare Fees

Upon acceptance of a childcare place, payment of the estimated monthly fee is required by the 7th of the month in which your child starts. Children starting part way through the month must make a payment on the date of commencement for the part month, followed by a full payment on the 7th of the month thereafter. The nursery uses a system called PayMyChildcare to collect fees using a secure online system. Parents/ guardians will receive an email with a link to the PayMyChildcare in advance of their child’s start date at the nursery. Payment will then be taken directly from the parent/guardians bank account. Each charging period will be for one calendar month.

ABC Nurseries (Coventry) Limited reserves the right to increase the said fees at any time upon giving one calendar month’s written notice to the parents/guardian of the proposed increase.

Any reduction to a child’s booking pattern will only be implemented at the start of the month following the contracted four weeks notice period, and credit will be given for any part month overcharge.

Payments should be made by debit card to avoid paying an additional transaction fee. Credit card payments will incur an additional 2% fee per payment made. This fee is chargeable at the owner’s discretion.

 

 

 

 

 

 

Arrears

If there are outstanding fees at any time, the Nursery reserves the right to immediately suspend or terminate childcare services for the child until the position is rectified. Any cost incurred as a result of suspension or termination will be paid for by the parent/guardian of the child. Any charges associated with cancellation of payment mandate, the re- instatement of a payment, or similar schemes, or Bank or Head Office administrative charges, will be refundable in full by the parent/guardian.

ABC Nursery will apply a minimum charge of £30.00 to be allocated to a child’s fees, for any unauthorised cancellation of a payment resulting in non payment on the due date of advance fees.

 

 

Cancellation/Termination

(i) After an offer of a place has been made by the nursery but before acceptance by the parent/guardian either party may cancel the offer by serving 7 days written notice.

(ii) After acceptance of the offer by the parent/guardian either party may terminate this agreement by the service of eight weeks notice in writing as per the nursery contract. During that said eight week period the nursery undertakes to continue to admit the child and the parent/guardian undertakes to pay all fees due. In the event of the parent/guardian failing to pay the fees the child’s place shall be immediately withdrawn and the nursery shall be entitled to serve a formal demand for payment of such monies.

(iii) In the event of the parent/guardian giving notice of withdrawal of the child and immediately withdrawing the said child there shall be due to the nursery eight weeks fees in lieu of notice.

Failure by the parent/guardian to provide eight weeks or any notice at all shall render the parent/guardian liable to the nursery for eight weeks fees.

(iv) Notice must be in writing and posted to the Nursery Manager.

(vi) The Nursery reserves the right to terminate any Child’s enrolment, or restrict access to parent/guardian or child, at any time without notice, in consideration of the protection of other children and staff, and the well- being and smooth operation of the Nursery. Any disruption caused by a parent or child that is deemed inappropriate or not conducive to a nursery environment, or undermines the reputation of the Nursery, or its staff, will be cause for termination at the discretion of the Nursery Owner.

(vii) Any overpayment made to a child’s PayMyChildcare account will be reimbursed to the parent/ guardian on the month following the child’s departure from the nursery. This is subject to all the relevant notice periods above being met.

(viii) In the event that the nursery is open on Christmas Eve, late care will not be offered, and the parent/ guardian of any child due to attend will be reimbursed.

(ix) The nursery is closed for one paid staff training day per year. The cost of this training day is included in the nursery fee calculations.

Early and Late Collection Surcharge

Parents/guardians either dropping off early or collecting beyond the booked session times will be subject to an additional surcharge, details of which are displayed in the nursery contract.

Infections & Illnesses

ABC Nursery cannot normally undertake the care of sick children. The nursery must be informed of any child sickness or problems before attempting to bring the child to the premises. Each case can then be considered on a strictly individual basis.

In the interest of other children and staff it will be necessary to exclude any child who has been diagnosed with certain contagious illnesses and diseases. The exclusion will remain in force until the child’s Doctor has cleared the condition. Please see our Illness and Exclusion Policy at the Heath Protection Agency guidelines displayed in the nursery. As noted above no refund will be given in the event of the child’s exclusion due to illness.

 

Opening Times

The nursery will be closed for weekends and all Public Holidays. Normal opening times are 0800 hrs to 1800 hrs.

Force Majeure

ABC Nursery are unable to offer any refunds or compensation for closure or suspension of nursery activities as a result of third party action, inclement weather, fire, flood or any other event beyond our control.

 

Personal Property

ABC Nursery cannot be held liable for the loss or damage of any item belonging to the public on the premises. This particularly applies to children’s clothing and toys as well as motor vehicles, prams and buggies.

Data Protection Act 1998

By signing the nursery contract, and the acceptance of the Terms & Conditions you give ABC Nursery express consent to retain and process that information provided by the parent/guardian, which directly relates to the child, for the sole purpose of childcare. Such information will remain with ABC Nursery for up to 6 years or be transferred to a school of your choice, once your child leaves the Nursery.